Public FAQ

Default solution folder, feel free to edit or delete it.

Microsoft Teams - Using Shortcut Keys
Check out some of the shortcut keys you can use when using Microsoft Teams. 1. Open Microsoft Teams, press Ctrl+Period (.) to show Keyboard shortc...
Fri, 8 Sep, 2023 5:03 PM
Microsoft Teams Meeting - External User Access Guide
Any Competenz employee can invite anybody with an email address to a MS Teams meeting. This includes users who Competenz have business dealings with o...
Mon, 11 Sep, 2023 8:30 AM
Microsoft Teams - Share Content in a Meeting
1. To share your screen in a meeting, select Share Content in your meeting controls. 2. Choose Include computer sound if you want to share your...
Mon, 11 Sep, 2023 8:36 AM
Microsoft Teams - Pop out a chat or an app in a new window
In the Teams desktop client, you can pop out a chat or an app into a separate window to help you work on several things at once.  Pop out an app: ...
Tue, 17 Oct, 2023 3:39 PM
Microsoft Teams - Tasks by Planner and To Do app
The Tasks by Planner and To Do app in Microsoft Teams brings together your individual tasks from To Do and Outlook with your team tasks from Planner so you ...
Mon, 11 Sep, 2023 9:13 AM
Clearing Browser Data in Microsoft Edge
1. Open Microsoft Edge, select ellipsis, click Settings         2. Under Search field, type Clear Browsing, then click Choose what to clear ...
Wed, 4 Oct, 2023 12:57 PM
Microsoft Teams - How to Delete Shared Files in a Chat
If you've shared a file in a chat and wanted to delete the file, you would need to delete the message itself. Hover over the message/file shar...
Tue, 17 Oct, 2023 3:10 PM
Zoom Room - Sharing Powerpoint Presentation (Using Presenter View)
Issue: When sharing powerpoint presentation from laptop after joining Zoom, the slides with notes is showing on the TV and the full screen is showing on the...
Mon, 11 Sep, 2023 9:19 AM
Zoom - Your calendar service has been disconnected from your account
Issue: When logged into the Zoom app, the following message is displayed Solution:  1. Login to zoom.us on your browser 2. Under Profile, s...
Mon, 11 Sep, 2023 9:20 AM
Access Microsoft Lists from Microsoft 365
Microsoft Lists provides a simple, smart and flexible way to organize work. You can create and share lists that help you track issues, routines, contacts an...
Mon, 11 Sep, 2023 9:21 AM