Public FAQ
Default solution folder, feel free to edit or delete it.
On the tablets by the TV screens in the Zoom Room, click on Presentation on the left menu -> Desktop (if laptop) or Iphone / IPad (if phone or tab...
Fri, 8 Sep, 2023 3:24 PM
How to Display / Present to TV Screens WHILE On a ZOOM ROOM Meeting
NOTE: This is only when you had an impromptu Zoom meeting and there were no link...
Fri, 8 Sep, 2023 3:25 PM
How to mark emails as JUNK Emails
Right click on the email.
Hover to the JUNK option on the lower part of the menu.
Then click on ...
Tue, 26 Sep, 2023 2:54 PM
Find and open the outlook application on your phone (this comes preinstalled on all Samsung’s, you may need to go to the app store on certain iPhone’s t...
Fri, 8 Sep, 2023 3:39 PM
Before you can start using Freddy, ensure this is installed on Microsoft Teams. Follow the steps in the Installation Guide - Freddy - IT Virtual Agent App
...
Fri, 15 Sep, 2023 1:15 PM
To access the IT Virtual Agent App, you need to install the app in Microsoft Teams.
Open Microsoft teams, Click ellipsis and Click More apps (see i...
Wed, 22 Nov, 2023 11:36 AM
Open browser and copy paste the link https://zoom.us/
Click the Sign Up Free button
Enter your birthday and click Continue
...
Fri, 8 Sep, 2023 3:46 PM
Here are 10 types of phishing emails cybercriminals use to trick you.
1. The Government Manoeuvre
This type of email looks like it origin...
Fri, 8 Sep, 2023 3:48 PM
Phishing emails today rarely begin with, "Salutations from the son of the deposed Prince of Nigeria..." and it's becoming increasingly diffi...
Tue, 19 Sep, 2023 3:26 PM
Phishing (pronounced as "fishing") is a type of email scam. The sender pretends to be a trustworthy organisation — like a bank or government age...
Fri, 15 Sep, 2023 1:29 PM