Public FAQ

Default solution folder, feel free to edit or delete it.

How to Change TMS Environment from Production to Test and vice versa
Trainee Management System Environments Competenz operates a CRM product called people. for ITO to manage data related to qualifications and Lear...
Fri, 8 Sep, 2023 1:12 PM
What do I do if I can't log in to SmartTMS?
Here is what you need to know if you can’t get into SmartTMS: Are you setup correctly by IT? If you get below error message, it means that you are...
Mon, 18 Sep, 2023 11:48 AM
SmartTMS SmartClient Update Steps
If the following screen appears when starting TMS: Take the following steps to update your TMS client:   1. Shut down the Pivotal TMS ...
Fri, 8 Sep, 2023 1:16 PM
How to remove / forget a WIFI network
HOW TO REMOVE FORGET WIFI NETWORK WINDOWS 7 Go to Control Panel -> Network and Sharing Center On the left pane, click on “M...
Fri, 8 Sep, 2023 1:19 PM
How to Connect to WIFI Network
How to Connect to WIFI Network On the system tray near where the time and date is shown, click on the NETWORK icon.       You will see all the d...
Fri, 8 Sep, 2023 1:26 PM
Microsoft Teams Quick Start Guide - Learn the Basics
What is Teams? Teams is the new collaboration platform from Microsoft that is part of Office 365. It can be used to access Team data within your...
Fri, 8 Sep, 2023 1:29 PM
Microsoft Teams Calling Quick Tips Guide
https://competenz.freshservice.com/support/solutions/...
Fri, 8 Sep, 2023 1:38 PM
Q&A - Teams Calling
Below are a range of questions that were captured from the Teams Calling Training Sessions.   Q: Is there a limit on number of voicema...
Fri, 8 Sep, 2023 1:52 PM
Adding an External User in a Teams Channel
External users can only be added within the Teams Channel - and this is successful if the external user have a Microsoft Account. If the external user does ...
Fri, 8 Sep, 2023 1:56 PM
Blur your background in a Teams meeting
When having a video call via Microsoft Teams, you may find the video quality a bit low, or have start/stop jitters. This can be because your camera is tra...
Fri, 8 Sep, 2023 2:02 PM