Public FAQ

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Competenz Company Email Signature
COMPETENZ Company Email Signature A company-managed email signature is configured on our server to centralize the management of company branding and...
Tue, 26 Sep, 2023 2:48 PM
How to Update your Password Reset Alternate email and mobile number
How to Update your Password Reset Alternate email and mobile number So that you can properly prepare you AD account if you need to reset your passwo...
Fri, 8 Sep, 2023 4:00 PM
How to Login to SmartTMS
1. Open SmartTMS, find the following icon from your taskbar, and click 2. Select Integrated Windows Authentication and click OK       ...
Tue, 3 Oct, 2023 1:08 PM
OUTLOOK not working after Password Change
How to Resolve OUTLOOK not opening after successfully changing Account Password SYMPTOMS  After successfully changing your password via the Se...
Fri, 15 Sep, 2023 1:50 PM
Zoom meeting - multiple presenters at different times
Note: If you are wanting to host zoom meetings with more than two people, please send an email to IT Requests to set this up for you.   You can ...
Tue, 19 Sep, 2023 3:17 PM
SmartTMS - How to Add Global Searches to Favorites
1. Open your SmartTMS application, once logged in, from the left-hand side menu, click Saved Searches         2. Click the star icon on the upper-ri...
Fri, 8 Sep, 2023 4:11 PM
How to Update Freddy - IT Virtual Agent App
This guide is for updating Freddy - IT Virtual Agent App from Microsoft Teams Uninstall Freddy - IT Virtual Agent App from Microsoft Teams Open Mic...
Fri, 15 Sep, 2023 1:56 PM
How to Login to CZ Hub
1. Open browser and login to CZ Hub https://competenz.sharepoint.com/sites/CzHub/Pages/default.aspx      2. When prompted for login details...
Fri, 8 Sep, 2023 4:18 PM
Microsoft Outlook - Set up rules to organise your inbox
Rules allow you to move, flag and respond to email messages automatically. Create a rule from a message: 1. Right-click on an existing message, ...
Mon, 6 Nov, 2023 8:38 AM
Microsoft Teams - Start and Pin Chats
Start 1:1 or group chats to collaborate with a smaller group or to talk privately, and pin chats for quick access.  1. To start a new chat, select...
Tue, 17 Oct, 2023 3:49 PM